Complaint

Please fill in the customer complaint form as thoroughly as possible. If necessary you can add ancillary information.

We will get back to you as soon as possible.

In case of transport damage please note this on the delivery note upon receipt of the goods before it is signed.

If a technical failure analysis is required, you will receive an error analysis report (8D report) in English following the examination of your complaint form.

If a quality problem arises on our responsibility in one of our products within 12 months after delivery, you will naturally receive a free replacement immediately.

Any further questions? Please do not hesitate to contact us at info@rd-ebusiness.com .